In a groundbreaking development for the outdoor hospitality industry, AI-powered chatbots are set to revolutionize the way adventurers plan and experience their recreational activities.
These innovative Artificial Intelligence (AI) chatbots promise to provide personalized assistance and streamline the planning process for travelers, including RVers, glampers, and campers.
According to a recent report by Go RVing, the RV industry is experiencing a remarkable surge in travel trends, shedding light on the shifting preferences and behaviors of travelers.
With millennials and Gen Z leading the way, the younger generation’s interest in RV travel reflects a growing desire for adventure and freedom while maintaining a sustainable and eco-friendly approach to travel—with trip planning assisted by technology.
According to the report, 48% of RV owners “love using chatbots” to tailor trip itineraries based on their preferences, interests, and destinations. Whether travelers seek scenic routes, family campgrounds, or pet-friendly parks, the AI chatbot curates custom experiences that match individual preferences.
Travel influencers Michael Motamedi and Vanessa Salas use an AI chatbot to decide on their next destination, deciding on travel plans for themselves and their 18-month-old daughter.
“I have decided to let artificial intelligence control my travel plans for the next 6 months,” he wrote in a TikTok post. “AI will choose what countries I visit and what experiences I have.”
An innovative marketing company for outdoor hospitality businesses, Insider Perks, is leading the charge with Campy, an AI-powered chatbot designed to serve as a knowledgeable concierge for camping enthusiasts and outdoor hospitality businesses.
“We are thrilled to introduce Campy as a revolutionary addition to our platform,” said Brian Searl, founder and CEO of Insider Perks, on the launch of Campy earlier this year.
“Our mission is to support and inspire the camping community. With Campy, we are taking this commitment to the next level by offering a personalized, AI-driven concierge service.”
By keeping abreast of the most recent advancements and trends in the outdoor hospitality sector, Campy is well-prepared to offer essential insights and assistance to the proprietors and managers of campgrounds, RV parks, and glamping resorts.
“Campy is designed to make expert camping advice accessible to everyone, from novices to experienced outdoor enthusiasts. It’s an exciting step forward in leveraging AI technology to enhance the experience for our users and help outdoor hospitality businesses thrive,” Searl said.
Industry experts are lauding the AI chatbot as a game-changer for the outdoor hospitality landscape. Its ability to provide personalized, real-time assistance not only enhances the travel experience but also contributes to better trip planning and stress-free journeys.
Scott Knepp, director of operations for IVEE Management Group, highlighted the benefits of this innovative tool in a report earlier this year, saying “We have seen Campy be a great resource at Sugar Sands RV Resort, where we first implemented the tool.”
“It benefits our guests and potential guests by giving them a 24/7 resource to answer any questions that they might have about the campground or about the area… And in doing so, it allows our on-site team to spend more time directly with the guests and to provide a greater level of service at the property.”
While AI chatbots are spreading their wings around the outdoor hospitality industry, the Sheridan/Big Horn Mountains KOA Journey is presented to become the first Kampgrounds of America Inc. (KOA) franchisee to adopt AI chatbot technology.
“We are incredibly excited to be the first KOA to adopt this innovative technology,” said Nate Thompson, owner of the Sheridan/Big Horn Mountains KOA Journey, as Associated Press quoted.
“KOA Concierge elevates the guest experience and signifies our commitment to introducing technology that advances the outdoor hospitality industry.”
According to an Associated Press report, campers are adopting AI tools at a faster rate compared to other leisure travelers, depicting 53% for trip research, 48% for itinerary building, and 32% for compiling resources about a specific destination.
This integration is set to become a standard feature in the coming years, as the demand for outdoor recreation, including RVing, glamping, and camping continues to grow.
With the AI chatbot already taking control, travel enthusiasts can look forward to a new era of seamless experiences, where personalized assistance is just a chat away.