Blue Compass RV, a leading dealer of Airstream trailers, has recently been honored with the highly coveted Five Rivet Award by Airstream, recognizing their exceptional customer service in sales and service.
As per a report, Airstream’s renowned Five Rivet Dealer Standards Program sets the bar high, requiring dealers to meet the most stringent criteria in the industry.
Under the visionary leadership of Jon Ferrando, founder, CEO, and president of Blue Compass RV, the company’s commitment to delivering unparalleled customer experiences has propelled them to achieve the esteemed Five Rivet distinction at five of their Airstream locations throughout the United States.
This remarkable achievement not only showcases their unwavering dedication to the iconic Airstream brand but also solidifies their position as one of the nation’s preeminent dealers in terms of customer service.
The five Blue Compass RV locations that have earned the Five Rivet distinction in this quarter include Airstream of Tampa, Airstream of Austin, Airstream of South Carolina, Airstream of Des Moines, and Airstream of Gainesville.
This outstanding accomplishment highlights Blue Compass RV’s unwavering commitment to providing an exceptional customer experience, earning them the distinction of having one of the highest numbers of Five Rivet stores among Airstream dealers nationwide.
When asked about this recognition, Jon Ferrando expressed great pride in his Airstream teams, stating, “I’m proud of our Airstream teams for achieving Five Rivet distinction at five of our Airstream stores. Airstream is an iconic brand with customers that expect and deserve the high level of customer service that we provide them. We are honored to represent the brand and achieve this highest level of customer service with the Five Rivet distinction.”
Blue Compass RV’s unwavering dedication to the customer experience has undeniably paid off, positioning them as one of the industry leaders. Moreover, the recent renovation of their Airstream store in Austin and the addition of the Gainesville location as a Five Rivet store this year further solidifies their commitment to delivering unmatched service and satisfaction.
Famous Rhodes, the chief marketing officer of Blue Compass RV, echoed Ferrando’s sentiments, expressing his satisfaction with the partnership between Blue Compass RV and Airstream. Rhodes remarked, “Blue Compass RV’s Airstream of Tampa location has remained number one in sales worldwide for the past three consecutive years. It has been a pleasure working with the Airstream teams at each of the locations and I feel our dedication to the Airstream experience will continue growing year after year.”
With a total of ten Airstream locations across the United States, including Airstream of Tampa, Airstream of Austin, Airstream of Greensboro, Airstream of South Carolina, RV One Superstores Orlando, Airstream of Des Moines, Airstream of Gainesville, RV One Superstores Jacksonville, RV One Superstores Albany, and RV One Superstores St. Augustine, Blue Compass RV continues to expand its reach and solidify its position as a premier dealer in the Airstream community.