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Blue Compass RV Receives Airstream’s Five Rivet Honors at Five Locations

Blue Compass RV, a rapidly expanding RV retail company, was recently honored by Airstream with the prestigious Five Rivet Award for exceptional customer service in sales and service. 

This distinction was bestowed upon five of their Airstream locations across the United States. The Five Rivet Dealer Standards Program, launched in 2017, recognizes dealerships that excel in areas such as customer satisfaction and service quality.

Jon Ferrando, founder, CEO, and president of Blue Compass RV, expressed his pride in the accomplishment, stating, “I’m proud of our Airstream teams for achieving Five Rivet distinction at five of our Airstream stores.”

“Airstream is an iconic brand with customers that expect and deserve the high level of customer service that we provide them. We are honored to represent the brand and achieve this highest level of customer service with the Five Rivet distinction,” he added.

The following Blue Compass RV Airstream locations achieved the Five Rivet distinction in the most recent quarter, making the company one of the dealers with the highest number of such locations in the US:

  • Airstream of Tampa
  • Airstream of Austin
  • Airstream of South Carolina
  • Airstream of Des Moines
  • Airstream of Gainesville

Jon Ferrando added, “Our focus as an organization is on the customer experience and our attention to it is paying off. These five stores have made Blue Compass RV one of the dealers with the most Five Rivet locations in the whole country.”

He also shared that their Airstream store in Austin was renovated last year and they also have the Gainesville location making its first Five Rivet this year.

Famous Rhodes, CMO of Blue Compass RV, commented on the company’s ongoing success, saying, “Blue Compass RV’s Airstream of Tampa location has remained number one in sales worldwide for the past three consecutive years. It has been a pleasure working with the Airstream teams at each of the locations and I feel our dedication to the Airstream experience will continue growing year after year.”

The achievement of these awards by Blue Compass RV signifies the company’s commitment to maintaining high standards in the RV industry. As one of the fastest-growing RV retail companies in the United States, Blue Compass RV’s success is indicative of the increasing demand for quality customer service within the industry. 

Their dedication to upholding Airstream’s Five Rivet Dealer Standards is a testament to the importance of excellent customer experiences in today’s competitive market.

Blue Compass RV currently operates ten Airstream locations, which include Airstream of Tampa, Airstream of Austin, Airstream of Greensboro, Airstream of South Carolina, RV One Superstores Orlando, Airstream of Des Moines, Airstream of Gainesville, RV One Superstores Jacksonville, RV One Superstores Albany, and RV One Superstores St Augustine.

With over 100 RV stores in 33 states, Blue Compass RV is led by Jon Ferrando who played a significant role in building America’s largest automotive retailer from start-up to over $20 billion in revenue. The Blue Compass RV leadership team boasts over 300 years of combined automotive and RV retail industry experience.

Featured image from Blue Compass RV.

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February 15, 2024 10:22 am

It’s intriguing to see Blue Compass RV’s dedication to customer service and quality recognized with Airstream’s Five Rivet honors at five locations. I’m eager to learn about the specific strategies behind their continued success at Airstream of Tampa, holding the top sales spot for three years. It’d be captivating to learn more about the initiatives driving their achievements.


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Hi, you might find this article from Modern Campground interesting: Blue Compass RV Receives Airstream's Five Rivet Honors at Five Locations! This is the link: https://moderncampground.com/usa/blue-compass-rv-receives-airstreams-five-rivet-honors-at-five-locations/