The National RV Dealers Association (RVDA) and Protective Asset Protection will hold a 30-minute webinar for RV dealers on Wednesday, July 24 at 3:00 p.m. Eastern.
The webinar will focus on critical steps for dealers to properly market and position F&I products as an integral part of the customer experience when buying an RV.
During the webinar, participants will discuss educating the sales team on the benefits and features of F&I products and how they add long-term value to the customer’s RV experience. They will also cover personalizing F&I products to specific customer needs and using testimonials from past customers to illustrate their benefits.
Additionally, creating transparency regarding the costs, benefits, and limitations of F&I products to build customer trust will be addressed, along with delivering after-sales support, including easy access to service, quick claims processing, and regular follow-up to ensure the highest customer satisfaction.
RVDA President Phil Ingrassia said the webinar would provide essential insights for RV dealers and their teams aiming to boost F&I penetration and enhance customer satisfaction.
“For more than 30 years, Protective’s XtraRide service contract has earned RVDA’s exclusive endorsement. Bill Koster and the entire team at Protective have the experience and knowledge to enhance dealership profitability while providing RV travelers with peace of mind on the road,” Ingrassia said.
Bill Koster, vice president of specialty sales and training for protective asset protection, said the discussion aims to raise dealers’ awareness of available resources to increase customer satisfaction and revenue.
This event continues the “Help Me Solve…” monthly webinar series featuring RVDA-endorsed providers, tailored for RV dealer professionals seeking continual growth.
The partnership between RVDA and protective gives RV dealers access to dedicated companies that help them succeed, address common problems, and offer solutions.
According to a press release, RVDA is the only national association dedicated to advancing the interests of RV retailers through education, member services, industry leadership, and market expansion programs that promote the increased sale and use of RVs and enhance the positive image of the RV experience.
In addition, Protective Asset Protection has been providing F&I solutions for dealerships since 1962. The company serves thousands of dealerships in the automotive, RV, powersports, and marine industries by providing innovative F&I products, training, and technology.
For more information about RVDA, visit rvda.org.
