Insider Perks, a leader in AI marketing and technology solutions for the outdoor hospitality industry, today announced the launch of its innovative AI Phone Call service. This new offering builds upon the success of their AI Chatbots, providing campgrounds, RV parks, and RV resorts with round-the-clock voice-based customer service.
For some time, Insider Perks has offered AI Chatbots that provide 24/7 customer service on client websites. These chatbots are individually trained on specific data for each property, allowing them to accurately answer guest questions, share booking links, and even handle emergencies by alerting managers via text message when urgent after-hours assistance is needed.
The new AI Phone Call service extends this capability to voice calls. We’re taking our AI customer service to the next level,” says Brian Searl, Founder & CEO of Insider Perks. “Now, campgrounds can provide the same high-quality, personalized support over the phone, even when their staff has gone home for the day.”
Key features of the AI Phone Call service include:
- After-hours call handling: Businesses can simply forward their calls to the AI system when staff leaves for the day.
- Natural conversation: The AI speaks in a flawless, conversational voice, capable of engaging in natural dialogue with callers.
- Comprehensive information: Like the chatbots, the phone AI is trained on property-specific data, ensuring accurate answers to a wide range of questions.
- Booking assistance: The AI can email or text callers with links to online reservation systems when they inquire about bookings.
- Quick response times: Calls are answered promptly, with smooth conversation flow, bringing an end to the busy signal and making voicemail a thing of the past.
- Voice options: Dozens of different voice options are available to suit each property’s preferences.
- Customization: Custom functions can be built into the system to meet specific needs.
What sets this service apart is not only its advanced technology but also its cost-effectiveness. “We’re offering this service at just $3 per call, which is often much less than a traditional call center,” Searl explains. “And it’s even better than an outsourced call center because our AI is trained specifically on each property’s information. Unlike call center staff who might be answering for multiple businesses, our AI knows the answer to virtually every question about your specific campground or RV park.
This service ensures that campgrounds never miss out on potential bookings just because their office is closed. It’s about maximizing revenue opportunities while also providing superior customer service at all hours.
The AI Phone Call service is launching initially as an after-hours solution, but Insider Perks has plans to expand its capabilities. Future updates will include 24/7 support and the ability to make online reservations directly through popular booking systems.
Beyond answering questions about the property itself, the AI can provide information about local attractions, enhancing the guest experience even before they arrive. “Our AI is always pleasant, never gets sick, and can handle hundreds of calls simultaneously,” Searl adds. “It’s like having your best customer service representative available around the clock.”
This new service represents another step in Insider Perks’ mission to leverage AI technology to improve operations and guest experiences in the outdoor hospitality industry. By combining chat and voice AI solutions, campgrounds and RV parks can ensure that potential guests always receive prompt, accurate information, leading to increased bookings and guest satisfaction.
For campground owners interested in learning more about the AI Phone Call service, Insider Perks is offering demonstrations and consultations to show how the system can be tailored to individual properties.
About Insider Perks
Insider Perks specializes in delivering innovative AI marketing, technology, and automation solutions to the outdoor hospitality industry. The company combines cutting-edge artificial intelligence with deep industry knowledge to provide campgrounds and RV parks with efficient, reliable, and intelligent support. From AI-driven social media management to 24/7 chatbot and voice call customer service, Insider Perks ensures outdoor hospitality businesses stay competitive in the digital age. Their comprehensive suite of services is designed to enhance guest engagement, streamline operations, and drive business growth in an increasingly tech-savvy market.
For more information or to schedule a consultation, visit insiderperks.com.
