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News for October 6, 2022

Campgrounds Can Now Ban Rulebreakers Through ‘Flag a Camper’ Feature of RoverPass


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Campground reservation management software provider RoverPass today officially launched its new Flag a Camper feature, allowing owners to flag or completely ban campers who have broken campground rules or exhibited other misconduct.

The flagging feature is available within the reservation system under guest details and will allow staff to quickly add a flag or issue an immediate ban with a reason noted, the company shared in a press release.

Banned campers will then receive a warning if an owner attempts to create a reservation and instruct them to first remove the ban before proceeding. 

Returning guests who have previously been banned will be notified that the property is unavailable. Meanwhile, the owners will be notified of the person attempting to book.

According to RoverPass, this new feature allows campground owners to have control over who books their park and ensures a great camping experience for all.

For one of the owners at The Refuge on Roanoke Island, the new feature will help them have a frictionless operation.

“I just saw the flag and ban features you added and that will make our campground operation run so much more smoothly. Thank you so much. I really, really, really appreciate it,” they said the day “Flag a Camper” went live. 

Through the new RoverPass feature, record keeping will be a breeze for owners and staff as it can now be done in one convenient location.

Furthermore, the company said, having the ability to flag or ban a camper will also minimize future risk for the campground and keep the property safe, clean, and organized for future guests coming to visit. 

The inspiration for the feature came from RoverPass customers. Within the owner’s portal, there is a form to request additional features and tools. 

“RoverPass has been reviewing every submission and as the requests for flagging and banning campers came through, the company listened!” the company stated in the release.

“Flag a Camper would not have been a reality without important input from customers, and RoverPass continues to prioritize user feedback as they plan their product roadmap.” 

About RoverPass

Founded in 2015, RoverPass provides RV parks and campgrounds with a comprehensive central reservation system allowing owners to manage and optimize their business while accepting reservations, all in one place.

RoverPass has also quickly grown to become a leading marketplace provider in the camping industry. In creating a swift sign-up process for campground and RV park owners, businesses have been able to reach a wider demographic while increasing revenue by 20% along with an added boost in reach, visibility, and traffic. 

To learn more about RoverPass Software or the RoverPass Marketplace, visit info.roverpass.com or contact our sales team at [email protected]

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Modern Campground is the most innovative news source in the Outdoor Hospitality industry. We provide global news coverage for RV Park and Campground owners, operators, managers, and their team members.
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Hi, you might find this article from Modern Campground interesting: Campgrounds Can Now Ban Rulebreakers Through ‘Flag a Camper’ Feature of RoverPass! This is the link: https://moderncampground.com/usa/campgrounds-can-now-ban-rulebreakers-through-flag-a-camper-feature-of-roverpass/