The Canadian Camping and RV Council (CCRVC) and Insider Perks have announced their strategic alliance, heralding a new era of digital member services. This partnership introduces “Campy,” a state-of-the-art AI chatbot, as a pivotal feature for member interactions on the CCRVC platform. This move signifies a major leap towards modernizing and elevating the member service experience within the outdoor hospitality sector.
CCRVC, Canada’s national association, champions the interests of private campground proprietors and the wider camping and RVing community. It aims to bolster the growth and evolution of the camping industry across Canada, collaborating closely with provincial members, private campground owners, and RV industry affiliates.
In a departure from its traditional role in campgrounds and RV parks, Campy, as integrated into the CCRVC website, assumes the role of a dedicated member services representative. It is meticulously crafted to serve both existing members by addressing their questions at any time and prospective members by informing them of the inherent advantages of joining CCRVC.
Additionally, Campy acts as a comprehensive information center for consumers keen on exploring Canada’s expansive camping landscapes. For media and legislative stakeholders, it offers a deep dive into CCRVC’s crucial role, its advocacy initiatives, and the broader impact of tourism on Canada’s socio-economic landscape.
Cara Csizmadia, CCRVC’s president, remarked on the integration of Campy, emphasizing the organization’s unwavering dedication to enhancing member engagement and service quality. “With this technology, we’re optimizing our outreach, ensuring that our members and potential members have a resource that’s both informative and accessible around the clock,” she noted.
Brian Searl, the founder and CEO of Insider Perks, expressed his enthusiasm about the collaboration with CCRVC. He highlighted their commitment to tailoring technology to address specific industry requirements.
“This tailored version of Campy is a testament to the possibilities of AI in bridging gaps, ensuring that associations like CCRVC can communicate effectively with their diverse audience,” Searl said.
For a firsthand experience of Campy and its features, those interested can visit the official CCRVC website. Those interested in the potential of integrating an AI chatbot into their campground or business can directly contact Brian Searl for more information.
CCRVC represents the national voice for the Canadian camping and RV sector, working diligently alongside provincial counterparts, private campground owners, and industry partners to ensure the sector’s continued growth and dynamism.
About Insider Perks
A pioneer in the outdoor hospitality domain, Insider Perks offers solutions that blend marketing, technology, and analytics, laying the foundation for the success of numerous industry giants.
Featured image from Insider Perks.