RV parks serve as a crucial component of the outdoor hospitality sector, continually adapting to meet the dynamic demands of outdoor enthusiasts. Outdoor hospitality industry player RV Park Management (RVPM) offers services that streamline operations and maximize outcomes, ensuring the success of RV park businesses. Recently, RVPM has broadened its scope by introducing construction services, further expanding its capacity.
The addition of RVPM Construction Services enables RVPM to fully address the needs of its clients. Now, clients can design, develop, and manage their investments all in one location.
In an exclusive interview with Modern Campground, Austin Faught, RVPM founder & chief executive officer, and Sean King, vice president of park operations, elaborated on how the company’s professional RV park management services can offer diverse options for RV park owners, addressing the burden of operating the day-to-day business.
Expanding Services with RVPM Construction
RV Park Management expanded its offerings with the launch of RVPM construction services. This new service integrates the processes of designing, developing, and managing investments under one roof.
The scope of RVPM Construction Services encompasses new construction, including design, planning, and engineering, as well as the development of projects from the ground up. Additionally, the service extends to infrastructure and capital improvements, such as upgrading existing sites, replacing outdated infrastructure, and maintaining hard surfaces. For complete lifecycle management, RVPM also offers comprehensive management services covering development, daily operations, and investor relations.
According to the executives, what sets RVPM apart is its people. The team, coming from diverse backgrounds including real estate, retail, and multifamily property management, shares core values essential for thriving in the outdoor hospitality industry. Their holistic approach addresses everything from enhancing the guest experience, optimizing financial performance, and system administration to property improvements.
RVPM’s ability to navigate growth challenges and adapt to the evolving RV industry landscape has positioned the company well for its latest expansion into construction services.
“The idea of RVPM began during a time when few investors noticed RV parks as an investment option. The company built its foundation in company-owned properties where systems were created, tested, and refined. RVPM became a management provider for other investors just in time for COVID-19 to shake the world and bring the RV industry into focus,” Faught told Modern Campground.
Proven Track Record of Enhancing Property Value
RVPM has a proven track record of enhancing property value through various improvements, from technology upgrades like high-speed internet to recreational additions like pickleball courts and dog parks. These improvements not only increase property value but also significantly enhance guest satisfaction and retention.
“RVPM has overseen all kinds of improvements, from minor updates to major expansions. As a past example, we implemented high-speed, fiber internet in a way that zeroed the internet service bill and made WiFi a profit-generating service. We’ve seen some of these instances result in 15+% more net income for the owner,” Faught said.
The company features a diverse portfolio demonstrating extensive capabilities across multiple states, including Texas, Florida, and New York, with plans to expand further. Gainesville RV Park was added to the company’s portfolio in late 2020. The projects undertaken include the development of a new pool and pool house, as well as the renovation of a 10,000-square-foot pavilion to incorporate a fitness center.
The Bolivar Peninsula RV Park and the Reel Chill RV Resort also illustrate the tactical management of RVPM. Taking over in September 2019 by RVPM, Bolivar Peninsula underwent several upgrades, including the installation of a 7,000-square-foot dog park, the addition of new fencing for enhanced privacy, and aesthetic improvements such as a fresh coat of paint.
Comprehensive RV Park Management Services
In addition to the new construction services, RVPM offers comprehensive RV park management services. In an exclusive interview with Modern Campground, Faught and King elaborated on how the company’s professional RV park management services can offer diverse options for RV park owners, addressing the burden of operating the day-to-day business.
“There are other good operators in this industry, and we realize that we may not be the right fit for every client. I can only tell you what choosing RVPM’s full-service management means for our clients. First, you’re getting a company that started as RV park owners and saw a need to fill for other new and existing owners interested in this asset class,” King said.
RVPM manages a variety of RV parks, from transient stops to destination resorts, each tailored to different guest needs, whether it’s for a week or over a month. This flexibility in management style is crucial to adapting to the varied preferences of outdoor enthusiasts, ensuring that each park delivers a top-tier guest experience.
RV Park Management is committed to collaborating with clients to identify the most effective strategies for their investments, prioritizing financial success, according to King. He noted that the company is well-prepared to oversee all phases of an investment, from design and development to capital improvements, daily operations, and final execution.
Smart Technology and Financial Management for RV park owners
The executives also underscored the importance of incorporating smart technology in modernizing RV park operations. RVPM employs cloud-based technologies for seamless booking, management, and guest communication, enhancing the overall efficiency of operations and the guest experience. This technological integration supports streamlined management processes across the nationwide network of RVPM’s properties.
“The technology we employ helps the entire RVPM team work together efficiently to grow the business for all our clients nationwide. These systems enhance our guests’ experiences through ease of booking, punctual communication and confirmation, friendly staff interactions, and assistance in booking another stay at one or more of our properties,” Faught said.
For new RV park owners, RVPM’s structured operational strategy eliminates the typical trial-and-error phase, offering clear expectations and data-driven guidance. This helps in reducing operational uncertainties and aligning expectations with real-world outcomes, ultimately fostering successful investments.
Financial management at RVPM emphasizes understanding and involvement. Regular reviews of financial performance, competitive rate analysis, and cost control are integral for parks and campgrounds. Their approach not only enhances revenue maximization but also maintains transparency with clients, ensuring they are well-informed about their investment performance.
King explained that RVPM consistently seeks ways to enhance operational efficiency, reduce expense ratios, and increase net income. Over the years, the company has established expected operating expenses as a percentage of total revenue, using these historical values as benchmarks while staying adaptable to opportunities that may surpass these standards.
Looking forward, RVPM is set to continue its expansion, with plans to double in size and further extend its reach into property ownership and partnerships. The strategic focus will remain on maximizing value for guests and clients, ensuring sustained growth in the ever-evolving RV park industry.
For more information, visit RV Park Management’s website here.
Featured image by RV Park Management
