In an effort to assist accommodation providers in dealing with last-minute cancellations, NewBook, a Global Property Management System provider, has launched a new waitlist feature.
According to a press release, the feature will help operators maximize occupancy, increase revenue opportunities, cater to guests’ expectations around cancellation policies, and easily manage potential guests.
“The impact of COVID-19 on the travel industry has led technology suppliers to innovate and create features designed to assist accommodation providers in managing these challenging times. We’re excited to add the waitlist to our suite of features and have already received an overwhelming response from our users on the positive impacts this will have on their operations, occupancy and guest experience,” NewBook’s Head of Product, Amy Gibbons, said.
The new functionality lets operators add guests’ preferred travel dates with exact match or within a date range in a certain month. Room or site categories can also be customized to guest requirements from a specific site, or room to a range of suitable options.
“The new waitlist functionality will be a fantastic addition to the NewBook system. It was a pleasure to be able to provide input into this upgrade that has resulted in a well-planned, efficient, and streamlined process for the management of our waitlists. This will certainly improve what was a labor-intensive and cumbersome manual process for our front office staff previously,” NewBook client and Managing Director of Innoviv Andrew Chapman said.
NewBook has a solid track record in developing innovative features, and the waitlist is no exception.
NewBook is an award-winning property management and online booking system for accommodation providers. Founded in 2010, the company has scaled over the past 11 years into a global market leader with 3 international offices and over 50,000 users. NewBook’s mission is to build high-quality products delivered with passion, so customers can create memorable experiences. For more information, visit www.newbook.cloud.