Grand Design RV, a subsidiary of Winnebago Industries, has introduced an enhancement to its warranty program, setting a new standard in the recreational vehicle industry. The company has announced that its 3 and 5-year warranties will now be fully transferable to subsequent owners, joining the existing transferable 1-year warranty. This industry-first move applies to models from 2020 onwards.
Since its inception 11 years ago, Grand Design has consistently strived to improve both its products and customer experience. This announcement follows another recent industry first from the company, which introduced a 5-year frame warranty on its products earlier this year. The frame warranty extension applies to both new and pre-owned Grand Design vehicles, further demonstrating the company’s commitment to quality and customer satisfaction.
In a press release, President and CEO Don Clark emphasized the company’s dedication, stating, “Our commitment to our customers is absolute and we stand behind every product we build. The aim was not only to extend the warranty but also to improve it, ensuring the well-being of both current and future owners. Purchasing a Grand Design means expecting industry-leading products, service, and warranty.”
This new transferable warranty program highlights Grand Design RV’s commitment to quality and customer service. The company now stands as the only Original Equipment Manufacturer (OEM) to offer a comprehensive set of transferable warranties, including a 1-year base, 3-year structural, and 5-year frame warranty. This approach not only sets Grand Design apart from its competitors but also establishes a new benchmark for warranty policies in the RV industry.
Transferable warranties act as a strong incentive for potential buyers, enhancing the resale value of Grand Design RVs. This added protection offers peace of mind to both current and future owners, ensuring they won’t be burdened with unexpected repair costs.
Clark further emphasized the company’s customer-centric approach, stating, “Our customers have been asking for this. We heard you, and we acted. Our company’s approach with warranties not only sets us apart, but also reinforces our dedication to providing our customers with exceptional value and peace of mind. It demonstrates our belief in the products we build and the promises we make to our owners.”
The introduction of this transferable warranty program reflects Grand Design RV’s understanding of the evolving needs and expectations of RV owners. By offering this level of protection, the company is not only providing added value to its customers but also demonstrating confidence in the quality and durability of its products.
Initiatives like Grand Design’s new warranty program may inspire other manufacturers to follow suit, potentially leading to industry-wide improvements in warranty coverage and customer service. This could result in a more competitive market and better overall experiences for RV enthusiasts across the board.
For RV owners and potential buyers interested in learning more about Grand Design RV’s enhanced warranty program, detailed information is available on the company’s official website. As the industry continues to adapt to changing consumer needs, innovations like this transferable warranty program are likely to play a crucial role in shaping the future of RV ownership and customer satisfaction.
