Airstream recognized RV Retailer, LLC (RVR) for outstanding customer service in sales and service with the prestigious Five Rivet Award for five Airstream locations in the country.
Began in 2017, Airstream’s Five Rivet Dealer Standards Program requires dealers to meet the highest standards in sales and service, according to a press release.
“Airstream is an iconic brand cherished by thousands of RV enthusiasts around the globe. We are honored to represent the brand and achieve its highest level of customer service with the Five Rivet distinction,” said RVR Chief Executive Officer and President Jon Ferrando.
Five RV Retailer stores achieved the notable Five Rivet Award in the quarter, which are Airstream of Tampa, Airstream of Austin (formerly Camper Clinic II), Airstream of Greensboro, RV One Superstores Orlando, and RV One Superstores Des Moines.
“Our focus as an organization is customer service. We currently have over $130 million in planned facility investments to improve the customer experience and provide a world-class service experience. This summer, the unveiling of our new Airstream of Austin store will be one of the highlights of these investments. Our Airstream store in Austin has been the number one Airstream travel trailer dealer in the Central region for Airstream three years in a row,” added Jon Ferrando.
RV Retailer has been recognized two years in a row as the largest volume Airstream dealership in the United States with Airstream of Tampa. Our dedication to the Airstream experience has helped us achieve this mark year after year. We look forward to growing with Airstream in the years to come,” said Famous Rhodes, RVR’s Chief Marketing and Technical Officer.
The ten Airstream locations of RV Retailer are at the following stores: Airstream of Tampa, Airstream of Austin, Airstream of Greensboro, RV One Superstores Orlando, RV One Superstores Des Moines, RV One Superstores Gainesville, RV One Superstores Jacksonville, RV One Superstores Albany, RV One Superstores St Augustine, and the recent Airstream of South Carolina (John’s RV).
To learn more about our Airstream locations and RV Retailer, visit https://rvone.com/, https://www.airstreamofgreensboronc.com/, https://www.airstreamofaustin.com/, https://airstreamtampa.rvone.com/, or https://www.rvretailer.com/.
Featured image from RV Retailer, LLC.
Isn’t it amazing that the Five Rivet Award celebrates the top-notch service of the Five RV Retailer stores? Their dedication to meeting Airstream’s high standards shines through. With their investments and commitment, RV Retailer is not just the largest Airstream dealer but a customer satisfaction champ. What do you think about their success?