The RV industry’s demand for parts and service management has significantly increased, with over a million RVs sold in North America in the past two years alone, according to a news release.
To meet this demand and ensure that RV fixed operations professionals have the skills and knowledge they need to effectively manage their parts and service departments, the Mike Molino RV Learning Center is offering online training programs.
These programs are affordable, accessible, and designed to help professionals improve their abilities and advance their careers in the industry.
On Monday, January 16th, the National RV Dealers Association’s Phil Ingrassia and the RV Learning Center’s Fixed Operations Consultant Tony Yerman will lead a session at the NTP-STAG Expo in Aurora, Colorado introducing these programs to attendees.
The session is suitable for both experienced professionals looking to build upon their existing skills and those new to the RV industry.
During the session, attendees will learn how the fixed operations online courses and certification can help them improve their skills and knowledge in areas such as efficiently managing their parts and service departments to improve Repair Event Cycle Time (RECT) and organizing their parts and service management workflows.
The courses also include effectively dealing with difficult customers and improving customer satisfaction, and retaining employees through professional development and recognition.
By participating in these online training programs, RV fixed operations professionals can gain the skills and knowledge they need to succeed in their careers and help their companies thrive.
For more information on RV fixed operation training, visit www.rvlearningcenter.com. For more information on the NTP-STAG Expo, visit https://expo.ntpstag.com.