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News for August 8, 2022

B.C. Campground with Staffing Issues Installs Kiosk Concierge

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Experiencing staffing issues? This campground in British Columbia is keeping its head above water by installing an iQuiki Kiosk Concierge to help with day-to-day operations.

While the pandemic and rising inflation continue to cause labor shortages, Golden Municipal Campground has found an easy way to serve its guests.

“As a seasonal campground operator in Golden, BC, our biggest challenge was finding staff and bridging the gap for the slower times of the day and season. iQuiki Kiosk offered our guests a fast and straightforward way to book, check in and check out, and to get vital visitor information,” said Michelle Nagy-Deak, the Golden Municipal Campground’s operator.

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Photo courtesy of Joy Guyot/iQuiki Kiosk

In a LinkedIn post, iQuiki Kiosk’s Chief Executive Officer Joy Guyot shared photos of the electronic campground solution and a statement from the municipal campground’s operator.

The kiosk is a touch screen and features an easy-to-access interface. Using the booth alone, campers can book; view the campground map; check for a fire permit and sani-dump daily pass; learn about things to do in the area, and more—all at the tip of their fingers.

There is also a direct phone link from the kiosk to call a staff member if they are out of the office in the campground.

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Photo courtesy of Joy Guyot/iQuiki Kiosk

“Now, we staff our office and store during the high traffic hours because iQuiki Kiosk takes care of the rest. We pay our staff a living wage and have added night security positions. This kiosk has become a game-changer,” Nagy-Deak said.

iQuiki kiosks are outdoor machines built for Canadian weather, allowing businesses to collect and deliver information to guests efficiently. 

Learn more at https://iquikikiosk.com/.

Featured image courtesy of Joy Guyot/iQuiki Kiosk.

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Hi, you might find this article from Modern Campground interesting: B.C. Campground with Staffing Issues Installs Kiosk Concierge! This is the link: https://moderncampground.com/canada/british-columbia/b-c-campground-with-staffing-issues-installs-kiosk-concierge/