Hilton Head National RV Resort has introduced a new guest app developed by App My Community, enhancing the visitor experience with schedules, maps, and direct access to RV service support.
The app, co-sponsored by RV Help and RV Life, launched earlier this summer and has already been adopted by guests at the Bluffton, S.C., resort.
The mobile platform functions as a digital concierge, offering an interactive map, real-time event updates, amenity details, and information about nearby attractions.
It also features a direct link to RV Help, giving travelers quick access to certified mobile technicians for on-site repairs.
“App My Community has been trying for years to get the amazing Hilton Head National RV Resort on the app, and we finally made it happen this year,” said Bobby Sorden, chief marketing officer of App My Community. “I’ve got to give a huge shout out to RV Help and RV Life. They are our partners, our sponsors.
“They are sponsoring this app here at Hilton Head National where they actually paid for the app so they could put a button on the app that shows if anybody needs some RV help for their RVs that need some maintenance,” Sorden added.
Hilton Head National RV Resort, one of the East Coast’s most upscale RV destinations, is positioning the app as an extension of its hospitality services. By integrating RV Help’s repair network, the resort aims to minimize disruptions for travelers who encounter mechanical issues during their stay.
RV Help operates a platform that connects RV owners with certified mobile technicians and inspectors. The company’s service model focuses on speed and convenience, often matching customers with available providers within days rather than the longer wait times common at traditional dealerships.
“Getting stranded on vacation because of an RV issue is one of the worst experiences an RVer can have,” said Heath Padgett, co-founder of RV Help.
“We’re proud to be part of this project and to support resorts like Hilton Head National in making it easier for guests to get the help they need and get back to enjoying their trip,” Padgett added.
According to a press release, the app has gained traction among Hilton Head National’s guests. Marketing Coordinator Kylie Weaver noted that users are taking advantage of interactive features such as event reminders, site details, and golf booking links.
“Our guests love being able to favorite events and get real-time reminders,” she said. “And the photos, site info, and resort map have made it so much easier for guests to find everything they need.”
Featured image by Hilton Head National RV Resort via hiltonheadrv.com