The RV Technical Institute (RVTI), a beacon of excellence in the RV industry, has consistently set the gold standard for technician training. With a curriculum crafted by seasoned experts spanning various sectors of the RV realm, the Institute’s training program stands unparalleled.
Recently, the Institute extended its expertise to Parkview RV Center in Smyrna, Delaware. Under the guidance of Bill Stewart, the Institute’s director of education, a week-long intensive training session was orchestrated. All seven technicians from Parkview RV Center emerged with their Level 1 certification in tow.
Ryan Horsey, the vice president of fixed operations at Parkview, couldn’t contain his enthusiasm. “The synergy was palpable,” he remarked, emphasizing the perfect blend of theory and hands-on experience that the training offered.
This Level 1 training, which covers the seven core RV systems, equips technicians to ensure every RV component is in pristine condition, and ready for customer delivery, as per the News & Insights report of the RV Industry Association (RVIA).
The ripple effects of this training extend beyond just skill acquisition. Technicians, armed with newfound knowledge, exude confidence, eager to apply their enhanced skills. And the numbers speak for themselves. Post-certification, Parkview RV Center witnessed a commendable 10% surge in overall efficiency.
But the benefits aren’t just confined to Parkview. Ryan sees the bigger picture, recognizing the monumental service the Institute’s curriculum offers to the RV industry at large.
“It’s about more than just satisfying a customer,” Ryan said. It’s about excellence, and the RV Technical Institute is instrumental in achieving that.
The recent collaboration between the Institute and Parkview RV Center has set a precedent, one that underscores the importance of continuous learning and growth. With plans to enroll its technicians in Level 2 training, Parkview’s commitment to excellence is evident.
In an industry that thrives on customer satisfaction, RVTI’s training programs are a game-changer. As Parkview RV Center continues its journey towards unparalleled excellence, one thing is clear: with the support of the RV Technical Institute, the future looks promising.
The RV Technical Institute’s unwavering commitment to elevating technician skills is reshaping the RV industry. Through collaborations like the one with Parkview RV Center, the Institute is not only fostering individual growth but also propelling the entire industry forward.
Featured image created with AI technology.