A former marketing vice president credited Level 2 training at the RV Technical Institute (RVTI) with enabling a mid-career transition into technical work, citing individualized instruction and hands-on system training as key factors in completing certification.
Joel Jones said he entered the program with concerns about returning to a classroom environment at age 55, describing initial apprehension tied to his background as a “dyslexic creative.” That concern diminished during the course, which he said emphasized practical application and student support.
According to a News and Insights report of RVIA on March 24, Jones attributed much of the experience to instructor Tyson Watkins, who he said connected coursework to real-world scenarios and adapted instruction to individual learning needs.
“What I found was an instructor who was very knowledgeable, professional, related the coursework to real life, and cared about every student’s story and success,” Jones said.
Watkins adjusted teaching approaches based on each student’s background and goals. “I watched Tyson give part of himself to each student regardless of their skill level,” Jones said. “He understands where they’ve been, where they want to go, and adjusts his approach for each student’s success.”
The Level 2 program focuses on expanding foundational knowledge into technical competency.
Training includes theoretical and applied instruction across major recreational vehicle systems, including propane and electrical systems, plumbing and appliances, and generators, chassis, and body components. The curriculum is designed to prepare students for diagnostics, troubleshooting, and repair tasks.
Jones said the depth of instruction, combined with the classroom environment, contributed to his decision to complete certification.
He contrasted the experience with paid training models, emphasizing the role of mentorship. “It’s easy to find information and help if you are willing to pay for it, but it is rare to find someone who truly cares and invests in others’ success,” Jones said.
Following completion of Level 2 certification, Jones said he pursued additional advanced training with Lippert, extending his technical skill set beyond the RVTI program.
He described Watkins as central to the outcome of his training experience. “Tyson is a talented, capable, and genuine human being,” Jones said.