According to a release, fixed operations professionals can receive certifications as parts managers, parts specialists, service writers/advisors, service managers, and warranty administrators through the RV Learning Center’s parts and service management certification programs.
Fixed operations professionals include employees working in service, parts, and warranty administration.
RV technicians can receive Level 1 and Level 2 training and certification programs from the RVTI online and through in-person classes at the institute’s Elkhart (Indiana) training center. RVTI also has a national network of Authorized Learning Partners that can provide training and certification.
Those who earn a new certification during RV Fixed Operations Certification Week receive a free one-year subscription to the RV Fixed Operations Today website.
“Fixed operations professionals serve a vital role in our industry and make a tremendous difference in the professional reputation of a dealership,” said RVDA President Phil Ingrassia. “Certified employees can give consumers an extra layer of confidence that their RV will be well taken care of after the sale.”
“In addition to encouraging professional development, Certification Week is also an opportunity for dealers to recognize their existing certified personnel at the dealership,” said RVTI Executive Director Curt Hemmeler.
“Quality training is critical for RV service technicians as well as for fixed-operations professionals. Through the Mike Molino RV Learning Center and the RV Technical Institute, the industry has prioritized the importance of training and certification to improve the RV consumer experience.”
About RV Technical Institute
RVTI provides RV maintenance and repair training that will reduce the RV industry’s shortfall of trained RV technicians, as per a release. The institute seeks to improve the RV consumer experience, reduce repair event cycle time, and aggressively reduce the RV industry’s shortage of trained technicians. Visit www.rvti.org for more information.
About the Society of Certified RV Professionals
The Society of Certified RV Professionals is aimed at individuals who currently or aspire to hold an RV industry credential. In conjunction with its commitment to encourage professional development and continuous training, the Society provides scholarships to long-certified professionals to attend and participate in the education sessions offered annually at the RV Dealers Convention/Expo.
About the RV Learning Center
The RV Learning Center is a tax-exempt organization as described in section 501(c)(3) of the Internal Revenue Code. Contributions may be tax-deductible as charitable donations.
For more information about the RV Learning Center, go to www.rvlearningcenter.com.