Lightspeed DMS has rolled out new features to its Multi-Store platform, a move aimed at streamlining operations for dealership groups across the RV, marine, trailer, powersport, and golf car industries.
The company announced the updates on September 15 in Salt Lake City.
The enhancements build on Lightspeed’s decades of experience supporting multi-location dealerships. The goal, according to company leaders, is to make complex, multi-store operations easier and more efficient.
“Managing a multi-location dealer group brings different and more complicated challenges than managing a single store,” Brian Provost, CEO of Lightspeed, said in a press release.
“Our knowledge and years of experience growing with dealers is why our platform makes managing those complexities easier than any other system out there. These new features are another step forward in helping dealer groups streamline operations so they can focus on growth,” Provost added.
For more than 40 years, Lightspeed has worked with dealer groups to unify operations across multiple sites.
Today, thousands of multi-store dealerships, from regional operators to some of North America’s largest retail groups, use its platform.
The new enhancements are designed to address sales, parts, and service management across multiple stores.
Features include consolidated views, simplified transfers, and standardized service processes. Each function is intended to reduce administrative duplication and allow staff to prioritize customer service and sales opportunities.
One of the upgrades is the Multi-Store Leads, Quotes, and Deals List View. This feature allows sales teams to see and manage activity across all locations from a single interface, ensuring opportunities are not overlooked.
Another addition is the Multi-Store Lead Transfer tool. Dealers can reassign leads to other stores with a single action, eliminating the need to recreate or deactivate records.
The Multi-Store Parts Transfer feature introduces a more structured process for moving inventory between locations. The system allows dealers to initiate, approve, and track parts transfers while integrating cost adjustments, accounting, and real-time alerts.
On the service side, the Transfer Standard Jobs function supports consistency across locations by allowing service operations to share and replicate standardized jobs.