Campspot, the industry’s premier campground management and reservation platform, today announced a direct integration with Insider Perks’ Conversational AI—empowering guests to research, select, and book campsites in a single chat experience. With instant inventory sync, secure payment hand-off, and real-time site recommendations, Campspot becomes the first major platform to offer a fully automated, AI-driven booking flow purpose-built for outdoor hospitality.
“Innovation is our DNA,” said Michael Scheinman, CEO of Campspot. “By embedding Insider Perks’ AI into the Campspot ecosystem, we’re expanding the ways in which campers book and further enabling operators to grow. This is part of a larger AI roadmap that accentuates Campspot’s position at the forefront of technology in outdoor hospitality.”
“Insider Perks has engineered this technology specifically for campgrounds,” added Brian Searl, Founder & CEO of Insider Perks. “Partnering with Campspot gives operators instant access to an AI concierge that never sleeps and converts lookers into bookers.”
How the Insider Perks AI on Campspot Works
- Smart Site-Match Recommendations – The AI analyzes interactive maps to surface the best available sites based on rig size, hookups, proximity to amenities, scenic views, and guest preferences.
- All-in-One Checkout Flow – Travelers provide guest details, add special requests, and receive a PCI-compliant payment link, all without leaving the chat window.
- Live Rates & Rules – Dynamic pricing, discounts, and length-of-stay policies pull straight from Campspot, eliminating manual overrides and double bookings.
- Always-On Sales Agent – The AI agent answers FAQs, upsells extras, and completes reservations 24/7— offering concierge service long after the front desk closes.
First Property Live: Verde Ranch RV Resort
Verde Ranch RV Resort in Camp Verde, Arizona, managed by CRR Hospitality, is the inaugural property using the integration.
“Guests are finalizing bookings at midnight, in minutes, without waiting on hold,” said Mike Harrison, COO of CRR Hospitality. “That frictionless experience is already lifting conversion rates and freeing our team to focus on high-touch service on-site.”
Why Operators Choose Campspot + Insider Perks
- Zero Operational Overhead – Reservations and payments flow directly into Campspot with no extra data entry.
- Faster Guest Communications – Confirmation emails auto-populate with site details and everything the guest needs for a great stay.
- Scalable ROI – Capture bookings around the clock, reduce call volume, and boost guest satisfaction simultaneously.
- Future-Proofed – Voice reservations and additional AI upgrades are scheduled for release later this year.
About Campspot
Campspot is the most powerful, user-friendly campground management and reservation software on the market, trusted by thousands of parks across North America. From dynamic pricing and marketplace marketing to AI-powered innovations, Campspot equips operators to drive revenue, streamline operations, and deliver unforgettable guest experiences. Learn more at software.campspot.com or email [email protected].