Brown & Brown announced on October 20 that Steve Hearn has been appointed president of the company’s retail segment while continuing his role as chief operating officer.
The appointment is part of the company’s strategy to strengthen leadership continuity and sustain momentum during what executives describe as a pivotal phase in its growth.
“Steve is an ideal choice to execute our playbook that is designed to drive excellence, scale and market-leading position,” Powell Brown, president and chief executive officer, said in a press release.
“With his impressive 35-year track record, reputation within the industry and current operational focus, he is uniquely qualified to lead the retail business going forward and serve as a driving force for U.S. and international growth,” Brown added.
Hearn has played a key role in aligning global operations following the company’s recent acquisitions and integration efforts. His expanded leadership role is expected to enhance organizational efficiency and foster collaboration across teams and regions.
“His continued leadership will enable us to unlock new opportunities, foster greater innovation and increased teammate collaboration, as well as steward the ongoing integration of Accession Risk Management Group,” Brown said.
As president of the retail segment, Hearn will oversee strategies focused on expanding and optimizing Brown & Brown’s global retail platform. His responsibilities include delivering solutions that enhance value for customers, carrier partners, shareholders, and teammates.
The company stated that Hearn will split his time between the United Kingdom and the United States to support operations across key markets. He will be based in London and at Brown & Brown’s headquarters campus, with plans underway for a full relocation to Daytona Beach, Florida, pending visa approvals.
To reinforce the Retail segment’s global reach, Hearn will work closely with a recently enhanced senior leadership team focused on strengthening service delivery and driving enterprise-wide capabilities.
Founded in 1939, Brown & Brown is one of the largest insurance brokerage firms in the world, employing more than 23,000 professionals across over 700 locations. The company provides customized insurance and risk management solutions to customers across multiple industries.