Insider Perks, a leading provider of marketing solutions for the outdoor hospitality industry, is delighted to announce the integration of their AI chatbot, Campy, at Rio Guadalupe Resort. This state-of-the-art technology is set to transform customer service in the camping industry by providing round-the-clock support and assistance to guests, addressing key challenges faced by campground owners.
“Campground owners are often inundated with managing customer inquiries, bookings, and maintaining customer satisfaction, especially during peak seasons,” said Brian Searl, Founder and CEO of Insider Perks. “Campy is our answer to these challenges, designed to provide instant, precise information, liberate staff time, and drive revenue for campgrounds and RV parks.”
Doug Gearing, owner of Rio Guadalupe Resort, shared his excitement about the new addition, “We are always striving to enhance our services and provide the best experience for our guests. Campy has proven to be an invaluable resource, offering a 24/7 platform to answer any questions that our guests might have about the resort or the surrounding area. This tool empowers our guests to be self-reliant, and in turn, allows our on-site team to spend more quality time with the guests, enhancing the level of service at the property.”
Campy, powered by artificial intelligence, is trained on a wide range of topics from refunds and cancellation policies to the amenities guests love, and the specifics of each cabin. Acting as a digital concierge, Campy provides instant answers to any question about the campground and even the local area.
The integration of Campy at Rio Guadalupe Resort marks a significant advancement in the use of AI technology in the outdoor hospitality industry. Campy is scalable, capable of handling an unlimited number of inquiries simultaneously, ensuring that no potential customer is left waiting. It provides consistent, accurate information every time, enhancing the customer experience, leading to higher satisfaction, more positive reviews, and ultimately, more bookings.
“Campy is more than just a tool – it’s a catalyst for growth,” Searl added. “We’ve seen campgrounds save significant staff hours and increase their revenue by a substantial margin after implementing Campy. It’s not just about cutting costs – it’s about optimizing your operations and boosting your bottom line.”
Campground owners may have concerns about implementing an AI chatbot, such as the cost, the learning curve, or the integration with existing systems. However, Campy is designed to be user-friendly and easily integrated into your existing operations. Plus, the return on investment in terms of time saved and increased revenue makes it a cost-effective solution.
All campground owners can explore the benefits of implementing Campy at their own campgrounds.
For more information about Insider Perks, the Campy AI chatbot, or to book your own demo of Campy, please contact Brian Searl at (216) 232-3105 or via email at [email protected], or visit calendly.com/briansearl/campy.
About Insider Perks
Insider Perks is a Cleveland, OH-based company that provides marketing solutions for the outdoor hospitality industry. They offer a range of services including website design, video production, social media management, reputation management, and search engine optimization. Their innovative AI chatbot, Campy, is designed to provide 24/7 customer service for campgrounds and RV parks, enhancing the guest experience, driving revenue, and providing valuable data insights.
About Rio Guadalupe Resort
Rio Guadalupe Resort is a top-rated RV park and resort nestled along the scenic Guadalupe River in Texas Hill Country. The resort offers 58 full hookup RV sites and cozy riverside cabins, making it the perfect destination for both RV enthusiasts and nature lovers. The resort provides a wide range of activities within its expansive 1/4 mile river frontage, including tubing, rafting, fishing, and kayaking, making it a memorable journey in the heart of Texas Hill Country.
Featured image from Insider Perks.