Ocean Edge Holiday Park in Heysham, operated by Parkdean Resorts, has been named a winner in the 2025 TripAdvisor Travellers’ Choice Awards.
The recognition places the holiday park among the top 10% of businesses worldwide on the platform, based on consistently strong reviews from guests.
The 2025 awards mark a record year for Parkdean Resorts, with 32 of its holiday parks and hotels earning accolades from TripAdvisor, the world’s largest travel guidance platform.
The recognition is based on ratings and reviews over a 12-month period, reflecting a sustained level of customer satisfaction.
Parkdean Resorts CEO Steve Richards stated in a report by Lancaster Guardian:
“Winning the TripAdvisor Travellers’ Choice Award is a testament to the hard work our teams put in every day, allowing our guests to make amazing memories with their families and loved ones. We’re extremely proud of our parks and always strive to improve the overall guest experience.”
He continued, “The feedback we receive from our visitors is very important to us and we’re delighted to see such a high proportion of our parks win this prestigious award.”
Parkdean Resorts operates more than 60 holiday parks across the UK and employs over 8,000 people.
Each year, more than 3 million guests visit its parks, a figure that underscores the brand’s significant role in the UK’s domestic tourism industry.
The company attributes much of its success to ongoing investment in park amenities, family-oriented activities, and food and beverage offerings.
For operators in the outdoor hospitality sector, Parkdean’s achievement highlights the value of consistently delivering strong guest experiences and monitoring customer feedback.
With consumer reviews playing an increasing role in travel decisions, particularly on platforms like Tripadvisor, businesses may benefit from focusing on service quality and engaging with guest input to maintain competitiveness.
Parkdean Resorts has received British Travel Awards every year for the past twelve years, including recognition for UK family holidays, parks and lodges, and short breaks.
The company’s performance in the 2025 Tripadvisor Travellers’ Choice Awards further reinforces its position as a prominent player in the UK holiday park market.