Where once small tents and caravans dominated the scene, large motorhomes now take up much of the space at Camping Belle-Vue 2000 in Berdorf, Luxembourg.
According to operators Bernard and Jean Speller, the shift toward bigger vehicles has become a defining feature of their daily work. In 2024, the site recorded 55,000 overnight stays, contributing to the 1.35 million total overnight stays at campsites across Luxembourg.
The family business, in operation for nearly five decades, has expanded significantly since Bernard and Jean took over in 2014. “Back then we started with four employees, today we employ 28,” Bernard Speller told Luxemburger Wort.
The 5.5-hectare site welcomed nearly 60,000 guests in 2024. With the growth, however, have come new challenges. “We have grown, but that brings with it new tasks – from infrastructure to staff,” said Jean, adding that the team functions like a second family.
Infrastructure has been under particular strain from the increase in motorhome traffic.
“The vehicles are getting bigger every year, need more electricity, and compact the meadows,” Jean explained.
Over the past decade, the operators have invested in updating electricity lines, sewerage, and water connections. “Such a reorganization requires capital, time, and courage,” Bernard noted.
Changing visitor expectations have also altered operations. “Camping used to be uncomplicated: a tent and a small car were enough. Today, people come with meter-long mobile homes and expect almost hotel comfort,” Jean said.
During the pandemic, the site attracted many new local guests with higher service expectations.
The operators are also navigating regulatory and administrative hurdles. Since 2021, the brothers have been awaiting approval for an extension project aimed at sustainable accommodation.
“Actually, such procedures should be completed in three years. We have been waiting almost five years,” Bernard said.
Additionally, new digital requirements mean that, starting in September 2025, all accommodation providers in Luxembourg must record the data of guests aged 15 and older.
To diversify revenue, the campsite has invested in safari tents, bell tents, and yurts, which are intended to help attract visitors year-round. “This allows us to generate additional income outside of the holidays,” Jean said.
Like many operators, the Spellers also face day-to-day issues with guest management. Bernard explained that some guests arrive without registering or attempt to avoid payment.
“Most of them are honest – but a few always try,” he said. To address this, the campsite is considering barriers and license plate recognition, but is cautious about losing the personal touch.
The brothers also emphasize collaboration through the CampriLux association, where operators share information about difficult guests.
“If guests have not paid or have become conspicuous somewhere, then there is feedback. In this way, we protect each other to a certain extent,” Bernard said.
For industry professionals, the Belle-Vue 2000 case underscores both the opportunities and pressures linked to rising demand. While increasing visitor numbers provide economic security, they also require continuous investment in infrastructure, regulatory compliance, and guest management strategies.
For operators navigating similar challenges, the Spellers’ experience illustrates the balance between tradition, modernization, and customer expectations.