Brown & Brown announced February 16 that Dorothea “Dori” Henderson has been appointed chief information technology officer, effective February 23.
Henderson will lead the company’s enterprise technology strategy, overseeing initiatives to enhance digital capabilities for employees and customers.
Henderson’s responsibilities include collaborating with segment and functional leaders to improve teammate tools and processes, driving a companywide data and artificial intelligence strategy, strengthening system reliability and security, supporting technology integration for acquisitions, and accelerating digital capabilities across the organization.
Powell Brown, president and chief executive officer, said Henderson’s appointment comes at a critical time for the company.
“Dori brings a strong strategic perspective and operational discipline at a time when both matter,” Brown said in a press release. “Her leadership will help ensure we continue delivering modern, dependable solutions that empower our teammates and elevate the customer experience.”
Henderson expressed enthusiasm about joining the company. “I am very excited to join Brown & Brown and collaborate with teammates and leaders across the organization,” she said. “There is tremendous opportunity to advance our digital capabilities and ensure our technology platforms support the company’s long-term growth and customer commitment.”
Prior to joining Brown & Brown, Henderson was senior vice president and chief digital information officer at CareFirst BlueCross BlueShield, where she led enterprise IT and advanced the company’s digital strategy. Her work included modernizing user experiences, improving operational resilience, and delivering technology-enabled business value.
Henderson also spent 18 years at Collins Aerospace, a Raytheon Technologies company, in technology leadership roles spanning cloud engineering, cybersecurity, global networks, and mission-critical operations. She later served as vice president of Business Aviation Digital Solutions.
Henderson holds a bachelor’s degree in finance and accounting from Penn State University and was recognized in 2025 as a Modern Healthcare Leading Women honoree.
She will be based at Brown & Brown’s Daytona Beach headquarters.