Oliver Travel Trailers and Evan’s and Sons RV Dealership have partnered to offer customers a unique “Oliver Experience” at the Elkhart, Indiana dealership. This collaboration offers customers a personalized and informed RV buying process that reflects the high standards of both companies.
The Elkhart dealership has built a reputation for providing a personalized buying process, guiding customers through each step of purchasing an Oliver Travel Trailer.
“We aim to make the buying process seamless for our customers. We understand that purchasing an RV is a big decision. We want to ensure that our customers have all the information they need to make an informed choice,” John Evans, the owner of Evan’s and Sons RV Dealership, said in a press release.
For first-time RV buyers, Evan’s and Sons RV Dealership provides expert guidance to help navigate options, emphasizing the assessment of personal needs and lifestyle requirements. The dealership also offers support in financing, presenting various options, and helping customers understand the terms and total cost of ownership.
Oliver Travel Trailers, manufactured in Hohenwald, Tennessee, are known for their superior durability and weather resistance. Their unique double-shell molded fiberglass composite hull offers protection against extreme temperatures and contributes to reduced energy consumption, enhancing the longevity and efficiency of the trailers.
Steve Evans, owner of Evans RV Sales, recognized the exceptional craftsmanship of Oliver Travel Trailers and was eager to bring these premium products to his dealership. “The quality of the Oliver camper immediately caught my attention,” Evans explained. I thought—just from the looks of the quality of the camper—I thought it would be a good idea if we could become a dealer for Oliver.”
Understanding the concerns that potential and existing customers might have about purchasing through a dealership, Oliver Travel Trailers has taken careful steps to ensure that its standards are upheld. “We have vetted these dealerships to where they show the same values and kind of mirror our company’s image,” said Josh White, a sales representative from Oliver Travel Trailers. “[A]lso they’re accepting to us to come and help them so the customers can have that Oliver experience.”
To this end, Oliver Travel Trailers provides extensive training to the staff at the RV dealership, ensuring they are fully equipped to answer any questions and provide the level of service that Oliver customers expect.
“We’re going to be traveling out to all of our new dealerships making sure that we provide the training that the service and sales personnel need to make sure they deliver that same Oliver travel trailer experience you’ve come to know from us,” added Jason Essary, service director at Oliver Travel Trailers.
To showcase their products, Oliver Travel Trailers also offers virtual tours, allowing potential buyers to examine the Oliver Legacy Elite and Legacy Elite II floor plans in detail. These models feature high-end amenities such as all-electric appliances, custom-built cabinets, and a robust electrical system with lithium batteries and solar capabilities.
Evan’s and Sons RV Dealership extends its services beyond the initial purchase, offering maintenance and repair to ensure long-term customer satisfaction. This approach aims to support customers throughout their ownership experience.
Featured image by Oliver Travel Trailers via EIN Presswire.
