RV dealers can now access on-demand Vendor Training +Plus sessions during the virtual portion of the RV Dealers Convention/Expo. Available through January 31, 2022, the on-demand Convention/Expo portal provides dealers with information on topics that cover several important areas of dealer operations.
Dealers and industry stakeholders that attended in person can access the on-demand platform for no additional charge at https://virtual.rvda.org. Those that did not attend the live event can register at www.rvda.org/convention.
Vendor Training +Plus workshops available on-demand include:
Strategies for Evolving your Business Operation in an Everchanging Market, by Val Byrd of NTP-STAG. The stormy business environment of the past 18 months revealed a silver lining— consumers are resilient and ready to Go RVing. Learn about post-Pandemic shifts in consumer shopping behavior, relevant retail trends, and strategic business solutions that will help you to adapt and continue to grow. The session at retail industry trends that every RV dealer needs to watch.
Smarter, Faster, Better Service Department Processes that Improve Shop Productivity, by Don Reed of Dealer PRO Services. Figuring out how to service more units, especially during peak times, is more critical than ever with record numbers of RV customers on the road. This session starts by reviewing scheduling and dispatching processes, and then overall shop structure and productivity to determine how best to schedule, triage, and communicate expectations back to customers.
RV Chemistry 101: Sanitation Solutions, by Laura Petee of Thetford Corp./Norcold Inc. This session looks at the subject nobody wants to talk about, but everybody needs to know more about. Thetford, a leader in RV toilets and sanitation solutions, will teach you everything you ever wanted to know about the products and solutions they offer for the care, maintenance, and cleaning of RVs. A lot has changed in the past few years, and it’s important to understand the new chemistry and formulations being offered to your customers. Go beyond the toilet to understand the products offered for deodorizing and breaking down waste. Explore portable waste tanks and tips & tricks for minimizing the mess.
Other Vendor Training +Plus opportunities are:
- How to Take Advantage of Your Kenect Account: In-Depth Strategies for Dealers, by Ryan Browne of KENECT
- How to Sell Your Service Team on the Need for Change, by Ken Barnes of DealerPRO RV Training
- Predicting the Future: New Data About Payments, Texting, and Buyer Behavior, by McKay Allen of KENECT
- What It Means to Provide a True Carefree RVing Experience, by Shannon Boudreaux of Coach-Net
In addition to the Vendor Training +Plus sessions, there are 17 tracked workshops available, with more than seven hours of dealer management education including several bonus sessions that were not available during the live event. Dealers also have access to 151 vendor booths featuring videos, catalogs, brochures, and new products and promotions.
There also are online networking opportunities, discussion boards, and the ability to interact with other attendees virtually.
Dealer and industry stakeholders who attended the Convention/Expo in person can access the on-demand content at no additional charge.
RVDA dealer members who did not attend can access the content for $49 and non-members can access it for $99. The platform is available to non-exhibiting associate members for $79 and to non-member industry personnel for $149.
For complete information visit www.rvda.org/convention.