DealerPRO will be presenting three workshops at the upcoming RV Dealers Convention Expo aimed at helping improve fixed operations success at any dealership.
First, at 8:00 a.m. on November 14, Ken Barnes, director of sales for DealerPRO will present “Four Simple Changes for a Record Year in Fixed Operations.”
Barnes will provide the outline for RV service and parts departments to dramatically increase gross profits through proven processes, including compensation plans, training outlines, measuring results, and making adjustments, plus ways to reduce RECT (repair event cycle time).
Learning objectives for this session:
- Compensation plans that increase technician productivity by 50% or more
- How to reduce RECT to achieve a record year in fixed operations gross profits
- How to measure performance
Next, at 11:30 a.m. on November 14, CEO Don Reed of DealerPRO and Peter Martin, director of marketing for DealerPRO, will examine “Technician Recruitment: Best Practices for Hiring & Retaining Top Talent.”
The pair will share proven best practices for identifying and attracting top talent, leveraging digital platforms, such as social media advertising, and search engine marketing to reach potential candidates.
Learning objectives for this session:
- Gain a comprehensive understanding of the most effective strategies for technician recruitment
- Actionable plans and strategies to improve technician retention rates and build a high-performing team
- Practical insights into the process of identifying, attracting, and hiring top talent for their dealership’s fixed operations
Then, at 2:00 p.m. on November 14, Barnes returns to host “10 Key Habits of Top Performers in Fixed Operations.” This workshop will cover key processes that, when followed, increase gross profits and give attendees a checklist of items to ensure success.
Learning objectives for this session:
- How to identify opportunities for improvement
- Specific courses of action: How to identify opportunities for improvement
- How to build an action plan that gets results
These workshops will take place during Fixed Operations Day at the RVDA Convention. In addition, Fixed Operations Day participants will be able to attend an extra bonus session “Elevate Your Fixed Operations Through Online Training and Certification,” with RVDA Fixed Operations Consultant Tony Yerman, on Friday, November 15. Fixed operations professionals can register for the convention here.
About the RV Dealers Convention/Expo
The convention allows North America’s top dealership personnel to forge valuable connections with peers, industry leaders, and potential business partners in the Expo. Dealership professionals can expand their network and gain insights from the best in the RV industry.
The dealer-organized RVDA Convention will provide an in-depth look into the current sales landscape. Attendees will have access to valuable resources to optimize all departments within a dealership, including fixed operations.
To register for the 2024 RV Dealers Convention/Expo, visit rvda.org/convention.