Kampgrounds of America, Inc. (KOA) has hired Ann Emerson, former Good Sam vice president, as the ofițer șef de operațiuni of KOA franchise. Previously filling this role, KOA’s Darin Uselman will transition to oversee the company’s owned teren de campare portfolio as ofițer șef de operațiuni of Owned and Operated Assets of KOA (OAK).
In her capacity as ofițer șef de operațiuni, KOA franchise, Emerson will oversee the staff, services, and programs that support the organization’s franchise operations. She and her staff will work directly with current and prospective franchisees to ensure their ongoing business success through industry-leading service and support. For the past year, Emerson has been working with KOA as a sales and partnership consultant.
KOA’s former COO of KOA franchise, Uselman, will transition into an executive position within OAK. As the chief operations officer of the OAK division, Uselman will oversee the operations and dezvoltare of the company’s growing portfolio of owned locations. Currently, KOA owns more than 40 locations across the U.S. and Canada.
“Ann and Darin are the type of leaders that will bring continued success to KOA.” said Toby O’Rourke, president and CEO of Campgrounds of America. “Both have made invaluable contributions to our organization and industry through their leadership, relationship building and strategic planning. Their work will be critical to our ongoing success in the în aer liber and travel industries.”
Cu peste 30 ani de experiență în domeniul camping industry, Emerson was previously responsible for growing the Good Sam parc network by directly supporting teren de campare owners and operators. Since beginning work with KOA in 2021, Emerson made an immediate impact supporting the growth of the KOA system and its impressive portfolio of partners.
During her career, Emerson has been a crucial advocate for the camping și RV industries serving in various capacities, including as an ARVC Board of Director, ARVC Foundation Chairwoman and ARVC Business Forum Chairwoman. In 2018, she won the Stan Martin Award, recognizing industry involvement, leadership, creativity and dedication.
Uselman joined KOA in 2017 to lead franchise operations. Over the past five years, KOA’s franchise business has thrived under Uselman’s leadership with high franchise attraction and retention rates, an expansiune of services and the development of KOA’s franchise value model.
Prior to his time at KOA, Uselman amassed impressive operations experience at GE Capital as a strategic program manager and a collateral initiatives leader. Additionally, he is a PGA golf professional and spent several years in golf operations for a major homebuilder on the East Coast.
Despre Noi Campgrounds of America
Campgrounds of America, Inc. (KOA) este cel mai mare sistem de deschidere publicului din lume camping cu 525 de locații în SUA și Canada unite sub misiunea de a „conecta oamenii la în aer liber și unul pe altul.” Liderul industriei în în aer liber ospitalitate, familia lui KOA de teren de campare mărci – KOA Journey, Vacanta KOA și KOA Resort – site-uri de oferte și facilități conceput pentru orice tip de camping experienţă. Pe lângă vizibilitatea de neegalat a mărcii, KOA oferă teren de campare proprietarii de suport, marketing și tehnologie de neegalat. Proprietatea companiei Rezervare software-ul, K2, oferă camping un avantaj complet pe piață. Fondată în 1962 în Billings, Mont., KOA deservește acum peste un milion camping familii în fiecare an, care se bazează pe standardele de excelență și unice în aer liber aventuri pentru care KOA este cunoscut. Pentru mai multe informații, vizitați KOA.com.