Kampgrounds of America, Inc. (KOA) has hired Ann Emerson, former Good Sam vice president, as the sjefsopperatør of KOA franchise. Previously filling this role, KOA’s Darin Uselman will transition to oversee the company’s owned leirplass portfolio as sjefsopperatør of Owned and Operated Assets of KOA (OAK).
In her capacity as sjefsopperatør, KOA franchise, Emerson will oversee the staff, services, and programs that support the organization’s franchise operations. She and her staff will work directly with current and prospective franchisees to ensure their ongoing business success through industry-leading service and support. For the past year, Emerson has been working with KOA as a sales and partnership consultant.
KOA’s former COO of KOA franchise, Uselman, will transition into an executive position within OAK. As the chief operations officer of the OAK division, Uselman will oversee the operations and utvikling of the company’s growing portfolio of owned locations. Currently, KOA owns more than 40 locations across the U.S. and Canada.
“Ann and Darin are the type of leaders that will bring continued success to KOA.” said Toby O’Rourke, president and CEO of Kampplasser i Amerika. “Both have made invaluable contributions to our organization and industry through their leadership, relationship building and strategic planning. Their work will be critical to our ongoing success in the utendørs and travel industries.”
Med over 30 års erfaring innen camping industry, Emerson was previously responsible for growing the Good Sam park network by directly supporting leirplass owners and operators. Since beginning work with KOA in 2021, Emerson made an immediate impact supporting the growth of the KOA system and its impressive portfolio of partners.
During her career, Emerson has been a crucial advocate for the camping og RV industries serving in various capacities, including as an ARVC Board of Director, ARVC Foundation Chairwoman and ARVC Business Forum Chairwoman. In 2018, she won the Stan Martin Award, recognizing industry involvement, leadership, creativity and dedication.
Uselman joined KOA in 2017 to lead franchise operations. Over the past five years, KOA’s franchise business has thrived under Uselman’s leadership with high franchise attraction and retention rates, an utvidelse of services and the development of KOA’s franchise value model.
Prior to his time at KOA, Uselman amassed impressive operations experience at GE Capital as a strategic program manager and a collateral initiatives leader. Additionally, he is a PGA golf professional and spent several years in golf operations for a major homebuilder on the East Coast.
Om oss Kampplasser i Amerika
Kampplasser i Amerika, Inc. (KOA) er verdens største system for åpent for offentligheten camping med 525 lokasjoner over hele USA og Canada forent under oppdraget om å "koble mennesker til utendørs og hverandre." Bransjelederen innen utendørs gjestfrihet, KOAs familie av leirplass merkevarer – KOA Journey, KOA ferie og KOA Resort – tilbyr nettsteder og fasiliteter designet for alle typer camping erfaring. I tillegg til uovertruffen merkesynlighet, tilbyr KOA leirplass eiere enestående støtte, markedsføring og teknologi. Selskapets proprietære Booking programvare, K2, leverer camping en komplett fordel i markedet. KOA ble grunnlagt i 1962 i Billings, Mont., og betjener nå mer enn en million camping familier hvert år, som er avhengige av standarder for fortreffelighet og unik utendørs eventyr som KOA er kjent for. For mer informasjon, besøk KOA.com.